Onboarding materials
To ensure a smooth onboarding process, the following materials and information are required:
Access Points (APs) and Controller Information:
Make and model of all APs
Controller type and firmware version
Building Information:
Names of buildings and floors
Floor plans with AP locations indicated
Blank floor plans (for heat maps)
Zone layout for each floor, including zone names and capacities
Team and Space Information:
Teams associated with each zone (if possible)
Types of spaces (e.g., Large Conference Rooms, Phone Booths, Workstations)
List of AP names and corresponding MAC addresses
Technical Contact Information:
Contact details for WAP calibration call
Names and emails of everyone needing logins to inTELLO
Additional Building Data:
Badge data (if available)
MAC addresses of issued devices and corresponding teams (if needed)
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